Terms

Children

We love children, but please understand that our salon environment may not be suitable for young children unless they are receiving services. Children must be supervised by an adult at all times while in the salon.

Allergies and Sensitivities

Please inform your stylist of any allergies or sensitivities you may have to hair products or treatments. Patch tests may be required for certain treatments to ensure your safety and comfort.

Liability

While we take every precaution to ensure the safety and well-being of our clients, we cannot be held liable for any injuries or damages that may occur during or after services. Clients are responsible for disclosing any pre-existing medical conditions or concerns that may affect their hair services.

Conduct

We strive to maintain a professional and respectful environment for all clients and staff members. Any behavior deemed inappropriate or disrespectful will not be tolerated, and clients may be asked to leave the premises.

Acceptance of Terms

By scheduling an appointment or receiving services at our salon, you acknowledge and agree to abide by these terms and conditions. These terms and conditions are subject to change without prior notice. Please feel free to ask if you have any questions or require further clarification.

Cancellations Policy

Cancellation & No-Show Policy

We understand that sometimes plans change, and we always try to be as flexible as possible. However, as a small business, last-minute cancellations and no-shows have a significant impact.

  • Cancellations with more than 48 hours’ notice: A 50% cancellation fee will apply.

  • Cancellations on the same day as the appointment: The full appointment cost will be charged, as we are unlikely to fill the space at such short notice.

  • No-shows (failure to attend without notice): The full appointment cost will be charged, and future bookings may require full prepayment.

By booking an appointment with us, you agree to these terms. Thank you for your understanding and support.